Privacy Policy

Your privacy matters to IQ Technologies N.V.

This Privacy Policy explains how IQ Technologies N.V. collects, uses, and protects your personal information when you use our website and services, including our AI solutions, software development services, and SaaS applications.

Last updated: January 7, 2026

Information we collect

We collect information that you provide directly and information collected automatically when you use our website and services.

  • Contact information: name, email address, phone number, company details, and mailing address when you contact us, request a quote, subscribe to our newsletter, or engage our services.
  • Project information: details about your organization, project requirements, technical specifications, and business needs when you request our software development, AI, or consulting services.
  • Account information: credentials and account details if you create an account to access our SaaS applications or client portals.
  • Payment information: billing details and payment information processed securely through our payment processors for our services and SaaS subscriptions.
  • Usage data: information about how you interact with our website, including pages visited, time spent, links clicked, and features used.
  • Technical data: IP address, browser type, device identifiers, operating system, cookies, and similar technologies for website functionality, analytics, and security.
  • Communication data: records of correspondence, including emails, chat messages, meeting notes, and support requests.

How we use your information

  • Provide, operate, and maintain our website, services, and SaaS applications.
  • Deliver our AI solutions, software development, web development, mobile application development, and consulting services.
  • Process and respond to your inquiries, quote requests, and service requests.
  • Manage client relationships, projects, and service delivery.
  • Process payments and manage billing for our services and subscriptions.
  • Send service-related communications, updates, technical notices, and important information about our services.
  • Improve our services, develop new features, conduct research, and enhance user experience.
  • Send marketing communications (with your consent) about our services, solutions, and industry insights.
  • Comply with legal obligations, enforce our terms, protect our rights, and ensure security.
  • Prevent fraud, abuse, and unauthorized access to our services.

Cookies & Analytics

We use cookies and similar technologies to remember preferences, understand website usage, and improve user experience. We may use analytics tools to measure traffic, analyze user behavior, and optimize our website and services.

You can control cookies through your browser settings. If you disable cookies, some features of our website may not function properly.

Sharing & Disclosure

  • Service providers: We share information with trusted vendors, contractors, and service providers who help us operate our business and deliver services (e.g., hosting, cloud services, email delivery, analytics, payment processing). They are bound by confidentiality and process data only on our instructions.
  • Business partners: We may share information with business partners and collaborators when necessary to deliver services or fulfill contracts, with appropriate safeguards in place.
  • Legal compliance: We may disclose information if required by law, court order, government regulation, or to protect rights, safety, and security.
  • Business transfers: In the event of a reorganization, merger, acquisition, or sale, information may be transferred as permitted by law.

We do not sell your personal information to third parties.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data, the nature of our relationship with you, and our legal/regulatory requirements. Project-related information may be retained longer to support ongoing service delivery and legal compliance.

Your Rights

Depending on your location, you may have rights to access, correct, update, delete, or restrict the use of your personal information, and to object to certain processing or request data portability. Where processing is based on consent, you may withdraw consent at any time.

To exercise your rights, contact us using the details below. We will respond to requests in accordance with applicable law and verify requests as appropriate.

International Transfers

We operate from Suriname and may process and store information in countries other than your own, including through our service providers. When we transfer personal data internationally, we implement appropriate safeguards in accordance with applicable law to protect your information.

Children's Privacy

Our services are not directed to children. We do not knowingly collect personal data from children under the age of 18. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete such information.

Security

We use reasonable technical and organizational measures to protect personal information, including encryption, secure servers, access controls, and regular security assessments. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and exercise caution when sharing sensitive information.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will post the updated version on this page and update the "Last updated" date above. Material changes may be communicated through additional notices or email notifications to registered users.

Contact Us

If you have questions about this policy or our data practices, please contact us: